
Sold in the 6ix - Toronto Real Estate
Sold in the 6ix is your insider connection to the ever-evolving Toronto real estate scene, hosted by Desmond Brown from RE/MAX Hallmark. This podcast is a treasure trove for anyone involved in the Toronto real estate scene. Whether you're stepping onto the property ladder in Ontario's vibrant GTA, looking to invest in the market, a realtor yourself, or simply fascinated by the unique homes that dot the 6ix. Desmond, a seasoned Toronto realtor, taps into his vast network to bring listeners exclusive insights, blending his real estate prowess with the latest market analyses and trends.
What sets Sold in the 6ix apart is the unique access Desmond provides to a roster of industry insiders and experts, enriching the conversation with a diverse range of perspectives on sales, mortgages, and investing strategies. As a listener, you'll get an insider's perspective on how to navigate the complexities of the Toronto real estate market, from securing your dream home to optimizing your investment portfolio. With advice rooted in the comprehensive seller services that RE/MAX Hallmark is renowned for, this podcast is an essential listen for anyone interested in understanding or entering the competitive world of Toronto real estate.
Sold in the 6ix - Toronto Real Estate
Naughty Agent VI
In this episode of Sold in the 6ix, Desmond Brown discusses two cases of unethical behaviour by real estate agents in Ontario.
The first case involves an agent who allowed a buyer to start renovations on a property before the sale was finalized, resulting in a $10,000 fine.
The second case involves an agent who repeatedly violated regulations, including altering contracts without the seller's knowledge, failing to secure proper signatures for price reductions, and relisting a property without a valid agreement. Despite numerous violations, the agent was only fined $30,000 and ordered to complete an ethics and business practices course. Brown emphasizes the importance of choosing a reputable agent and ensuring all agreements are in writing.
Listen For:
3:13 – Unauthorized Access and Renovation
10:10 Falsification of Contract Dates
12:09 Unauthorized Price Reduction and Extension
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Recorded in Sep 2023
Desmond Brown (00:02):
The real estate industry in Ontario is highly regulated. We have the Toronto Real Estate Board Rules, rules where we have to treat our fellow members ethically and with fairness. On the provincial level, we have the Trust and Real Estate Act. This act outlines the legal side of what we're allowed to do and not to do. And we have the Real Estate Council of Ontario, also known as RECO, which is there basically to protect the public and hand out discipline to real estate agents. But even with all of these regulations, we still have a lot of agents who just don't follow the rules, agents who are in business for themselves and don't give a damn about their clients or the harm they may cause to them. I'm Desmond Brown, and on this episode of Sold in the Six, we have our latest edition of Naughty Agent. It's where we look at cases of bad behavior by real estate agents and the disciplinary action levied against these agents by the Real Estate Council of Ontario. Jennifer Scaife is my colleague and team member, and she joins me today on Sold in the six. Jen, welcome back to Sold in the 6ix.
Jennifer Scaife (01:22):
Six. Thank you, Des. Great to be here.
Desmond Brown (01:26):
Oh, it is great to have you. And what I love about having you on this Naughty Agent Podcast is that as people know, you have no gray areas. You only see black and white. That's true. Right and wrong. That's right. And that's why you're perfect to go over these cases.
Jennifer Scaife (01:46):
Yeah. There's not much leeway for genscape in the right, wrong, and moral codes. No. Oh,
Desmond Brown (01:52):
Not at all. Okay. So Jen, we only have two cases today because the second one that we're going to cover is very long, and to put it mildly very convoluted as well, but we'll get to that one afterwards. I hate to giggle on this, but it's just incredible what some of our colleagues do. And anyway, let's get into it. Let's get into the first case. Okay.
Jennifer Scaife (02:17):
I'm ready.
Desmond Brown (02:18):
Yeah. So for this first case, I want to thank our manager, Corey Silver, who actually brought this case up in our office meeting a few weeks ago. And you may remember this, but I mean, I'm not going to surprise you with this, however, I think it's worth a really good discussion. So here we go. This is an incredible case, and I have to share it again today. In our agreement of purchasing sales, there's usually a common clause that we have accepted by both the buyer and the seller. That clause is that the buyer can view or inspect the property on a couple occasions before completion, and the buyers usually want to get through at least one last time as close to or completion date as possible, just to make sure that the state of the property is basically the same as when they put the offer in. And especially if it's a long closing, we don't know what's going to happen. Did the seller start eating the walls or whatever?
Jennifer Scaife (03:12):
So
Desmond Brown (03:13):
You want to go back and make sure that everything's basically the way it was. Yep. Okay. So in this case, like I mentioned, the buyer and sellers executed an agreement of purchase and sale, and the buyer is allowed a buyer visit or two. Now, in this particular case, the property's vacant and it needed upgrading, and the buyer knew that when they bought it. So it's fine. They just wanted to go back and told, I guess, the listing agent, they want to get back in to just do some measurements and get ready for the renovation. And that's quite common as well. So the buyer arranged for the last visit about two weeks before the closing date, but unfortunately, the buyer's agent was not available to be there for the showing because he or she was going on vacation. Priorities, priorities. I see you nodding. Nodding. Your had to remember this, right?
(04:09):
Yes, exactly. So number one, no-no. The buyer's agent says, no problem. Lets the buyer go on their own, gives the buyer the code to the lockbox to go in. Now, I go over all of these cases in the RICO disciplinary hearings, and oh gosh, I think 80% of these cases are when buyer agents give the code to the house to the buyers because they can't be there, or they're going to be late. And the buyers go in without the agents. And that is a huge no-no, and there are a lot of fines because of that violation. So in this case, it happened again. So fine. So guess what happens?
Jennifer Scaife (04:57):
No, they got caught.
Desmond Brown (05:00):
Okay. They not only got caught, but the buyer goes in on their own right without their agent, and they start the demolition on the house before they actually own it,
Jennifer Scaife (05:16):
Right? Oh, yes.
Desmond Brown (05:18):
So you remember this case now, right? So house hasn't closed. Buyer goes in, starts the demolition, and removes the kitchen because they want to put in a new
Jennifer Scaife (05:29):
Kitchen and somebody else's home, boom.
Desmond Brown (05:31):
In somebody else's home. It's not even closed yet. So just before closing, I guess the sellers come back, they go back to do one last inspection in the house, and they find out that their kitchen's missing
Jennifer Scaife (05:45):
Kitchen. Aw, wall closed for business.
Desmond Brown (05:48):
Yeah. I mean, okay. Yeah, I get it. We get this request all the time of people wanting to, number one, move stuff in before closing. Yep. Yep. Right. Oh, do you think it would be all right if we move some stuff in because we have all of this stuff and we don't want to put it in stores, we move it in? Or do you think we can maybe go in there and start replacing the floors or something? This is all a no-No. You speak to any lawyer, of course, know. Do not let anybody touch the property. Go in and take a look at it. This is one I've never heard of.
Jennifer Scaife (06:20):
Insurance considerations. Yeah,
Desmond Brown (06:21):
They actually, yeah, exactly.
Jennifer Scaife (06:23):
The insurance part. Nevermind. Personal space comes up too.
Desmond Brown (06:27):
Yeah. So removing of a kitchen. That's the first time I've ever heard of that
Jennifer Scaife (06:31):
One. That's a nervy move. That's a really nervy move. Yeah.
Desmond Brown (06:37):
Well, luckily the sale was completed. Right? And the buyers did get a jump on their renovation.
Jennifer Scaife (06:44):
It sounds like they were pleased with their kitchen reno. Yes.
Desmond Brown (06:47):
Yeah. Yes, exactly. Oh, gosh. And the buyer's agent who was not there, who was on vacation was fine. And we always ask you, Jen, what type of fine would you hand out for something like this if you were on that disciplinary board?
Jennifer Scaife (07:06):
And this one, I don't remember what the fine was. I do remember thinking, holy macro, they got away with that. It was really under,
Desmond Brown (07:20):
Yeah. Yeah. It wasn't, in my eyes, it wasn't a huge fine either. Didn't shoot the violation to add that onto your vacation.
Jennifer Scaife (07:28):
It was an expensive violation.
Desmond Brown (07:30):
Ends up being a bit of an expensive vacation. Yeah, expensive vacation. Yeah.
Jennifer Scaife (07:35):
Okay, so what would that be? You go into somebody's private personal home without permission, with a contractor, without permission, and you alter the property. Unbeknownst the violation, the fine 25 is I don't
Desmond Brown (08:04):
We really need you, need you on these disciplinary committees. We really do. But the fine was only 10,000 bucks, which is, it was only 10,000. I know. We always shake our heads with these. They're always a slap. And it makes you wonder about our industry sometimes that something as stupid, this happens as crazy as this, and the agents just walk away with just a slap on the wrist. Really, like $10,000
Jennifer Scaife (08:30):
Is a slap on the wrist. There's no motivation to do the right thing. Well, if you're going to do the right thing, you're going to do the right thing, but there's no motivation to not beat the system. And when the fines are like that, it's a matter of playing the odds.
Desmond Brown (08:50):
Yeah, it really is. So anyway, like I said, the buyer got to jump on their rental and the agent pays 10 grand and oh, anyway, a little bit shocking. And there's sometimes, I thought I'd seen it all out here, but then I go to these cases on the RICO website, and if you're listening out there, you can go to these cases too and see them. And I'm not going to give out any names on my podcast, but the names are on the website, and so on public record, they're all there for the public record. So anyway, that's that case. But I want get into the second case, which I said was very convoluted. Now, Jen, get a pen and paper. I want you to start counting up. You got it. All of the violations in
Jennifer Scaife (09:35):
This case. Oh, no. One of these. Oh God.
Desmond Brown (09:38):
This is like, I could not believe it. It's a long one. So we're only going to have, like I said, we're only going to have two cases today because of this second one, and it's going to take a little bit of time. So I hope everybody can follow along, but this one is just, it just left me saying, wow. Over and over again. It's just incredible. Okay, so here we go. So this dates back, and all I'll say is that this agent, I looked up his name and he is still practicing in the Durham region.
Jennifer Scaife (10:09):
Oh, okay.
Desmond Brown (10:10):
So it's a case from back in 2018. And as you know, sometimes these cases take a while before they end up at the disciplinary hearings with Rico. So let's go over all the details of this one and everybody standby on this one. This is incredible. So agent list of property for $825,000, and it's set to commence. So the listing's coming out on February 15th, back in 2018 with an expiry date of June 15th. Okay, that's a, okay, you got your pen ready? Yep. But contract says February 15th. The listing is not uploaded until February 21st. Okay. So the agent doesn't upload the listing onto MLS until February 21st. Yeah, you're already in shock. So
Jennifer Scaife (10:57):
It's a days old listing. It's a days old listing before how many days?
Desmond Brown (11:01):
It's like almost, it's almost a week. It's the 15th or 21st, almost a week. Right?
Jennifer Scaife (11:05):
Wow.
Desmond Brown (11:07):
So what the agent does is just simply whites out the February 15th date and replaces it with February 21st without the seller knowing. Okay.
Jennifer Scaife (11:17):
Oh yeah. Oh my God. Okay. White out. We just Photoshop
Desmond Brown (11:24):
It. Yeah, white out. Yeah, white out. Yeah. I didn't know people even use that stuff anymore. I
Jennifer Scaife (11:28):
Didn't know it still existed.
Desmond Brown (11:30):
Okay. So after a short period of time on the market, on the market, and very few showings, but no offers, the listing agent suggests to the seller, let's reduce it to 7 99. So the seller says, sure, let's reduce it to 7 99, but the agent doesn't complete the paperwork again, or get the seller's signature for the price reduction and goes ahead and reduces it on the MLS to 7 99. Okay. That's violation number two. Okay. Oh, wow, Jen, I know you just follow rules and this stuff just appalls you. I see you.
Jennifer Scaife (12:07):
Wow. Okay,
Desmond Brown (12:09):
Next. So now the property still doesn't sell at 7 99, and the seller is getting desperate and says, look it, I really need to sell this. So can you reduce the price again? So the agent says, yeah, why don't we terminate the listing this time and relist it right away. It's 7 69, so now they're bringing it down. Okay. Price is one thing. So what happens here though, the termination isn't done at all. The paperwork for the termination is not done. It's not terminated on the MLS, and the agent reduces the price with the existing listing eight days later on the MLS. Okay. Without doing what they'd agreed to. Okay. Oh, wow. So remember back at the beginning, I said that the listing expired on June 15th. So now we are here on June 15th, and the listing expires, and the next day the agent puts the house back on the market without getting the signatures or a new listing agreement signed from the seller. It
Jennifer Scaife (13:11):
Was put back on MLS after the contract expired.
Desmond Brown (13:15):
That's right. And it has a new expiry date of August 16th. Okay. Wow. How many violations are we up to now? You keep
Jennifer Scaife (13:24):
Down
Desmond Brown (13:24):
Five. Okay. Yeah. Okay. So like I said, again, the seller doesn't sign the agreement. So the property sits on the market for a month, and now we're into mid July, and the agent comes back and says, okay, seven 60 nine's not going to work. Let's reduce this now to 6 99. And remember, there's still no valid listing agreement.
Jennifer Scaife (13:48):
So
Desmond Brown (13:49):
The seller, I don't know, I guess this guy's really charming, and she really, really trusts this agent, and they agree. Okay, sure. Go ahead. So the listing expires on August 16, again, at that price expires at 6.99. It extends, and then he goes, and he extends the listing until September 21st. And then also he's done this again without the seller's signatures or knowledge.
Jennifer Scaife (14:19):
Wow. Right?
Desmond Brown (14:21):
Wow. So I hope everybody can keep up with this. It's just being strung out all through the summer, extended without any valid listing agreements, with basically forgery
Jennifer Scaife (14:35):
Going on here. So how is he getting the paperwork through? He just sits there and they're blanks. He just makes blanks, and he, there's no brokerage.
Desmond Brown (14:44):
He just writes it in, and then, yeah, he just basically, you'll see later, he's basically, he either whites out from the, he whites out the first date and then just keeps adjusting that way, or does some type of electronic signature. And that's going to come up a little bit later too. Okay. So it's extended again. Now, the listing's now extended to September 21st. Okay. All done without the seller's signature or knowledge.
Jennifer Scaife (15:09):
Then
Desmond Brown (15:14):
On October 1st, the agent puts another bogus listing agreement together with a new price of 6 79 and an expiry date of December 31st. Okay. You're keeping count here. Remember, all of this started back in February. This is eight months ago. So for eight months, he's been stringing this seller along with price reductions and bogus paperwork, and all of that eight months seller finally wakes up and says, I think my listing's expired, right? And I want to go with another agent. Finally, yay. Want to go with another agent? But the existing agent says, no Can you Please just bear with me for a little bit longer? I have an offer coming in. It's my own offer.
(16:06):
Oh, Good.
(16:07):
So finally, after eight months, he has an offer coming in. So it just so happens that the buyer of, or the person who's putting the offer in, the potential buyer, putting the offer in on the property was the previous owner of the house.
Jennifer Scaife (16:24):
Oh,
Desmond Brown (16:25):
Okay. Yeah.
Jennifer Scaife (16:26):
That's weird.
Desmond Brown (16:28):
The seller says, and he says, this guy really wants to get the house back now, and so can you please bear with me? So she says, yes. So the seller agrees to wait for the offer, but says, I want the listing canceled. This listing that you said that you had, I want to canceled. And the agent says, no, we can't do that. I can't do that until we can figure out whether we can get this deal through or not. So he strings her along again.
Jennifer Scaife (16:53):
Oh, wow.
Desmond Brown (16:54):
So anyway, it appears to be good news October 28th. Okay. Remember, we were listed in February, October 28th. The deal is finally accepted, $665,000 conditional until November 2nd on a home inspection. This is all back in 2018. Remember,
Jennifer Scaife (17:14):
However,
Desmond Brown (17:15):
The deposit is only $5,000
(17:20):
And it has the home inspection, of course. So let's take a look at this home inspection. They have the home inspection, and the home inspection reveals that there's mold and cat urine in the basement, and the agent goes back to the seller and says, oh, we have two options. Now, you can either give us a two week extension on the closing from January 14th. So I guess the closing date they decided on was January 14th. You can extend that to January 21st, and in which time the new buyer will, before it closes, move in and renovate the basement. Okay. We just went through this in the first case we talked about,
Jennifer Scaife (18:02):
This is written into the agreement.
Desmond Brown (18:04):
Yeah. Well, he's not written. He's giving her this verbally saying, yes. Oh,
Jennifer Scaife (18:07):
Okay. Oh my God.
Desmond Brown (18:09):
Why don't we go in and I'm going to let the buyer go in and renovate the basement before he closes. If you don't do this, we either need to reduce the price that you've agreed upon already, the 6 65 or the deal's dead. So unfortunately, the seller doesn't receive legal advice and agrees to option one and lets the buyers renovate before closing. And this time, it's all done in writing. It's done in writing, the amendment's done, and this guy finally gets it in writing, and has the seller agree to the person go in and renovate before they close the property? I hope everybody's staying with us here. This is wild. And it gets even wilder. You're still keeping count.
Jennifer Scaife (18:54):
Yeah. Yeah. I'm getting a fresh piece of paper too.
Desmond Brown (18:58):
Okay. Okay. Now remember that $5,000 deposit?
Jennifer Scaife (19:03):
Yeah. Yeah.
Desmond Brown (19:04):
Our deposits have to be delivered within 24 hours, unless it's stipulated in an offer somewhere else in the offer that the deposit will be delayed or whatever
Jennifer Scaife (19:13):
Deposit as otherwise described. Deposit,
Desmond Brown (19:15):
Deposit, deposit. That's right. Exactly. So the deposit arrives three weeks later,
Jennifer Scaife (19:23):
What?
Desmond Brown (19:24):
Three weeks later? It
Jennifer Scaife (19:26):
Could close in three weeks.
Desmond Brown (19:28):
Holy macro. And instead of the $5,000 that was agreed upon, the buyer only submits 3,500.
Jennifer Scaife (19:39):
Oh my God.
Desmond Brown (19:42):
But you know what the agent does, doesn't tell the seller and puts together a bogus amendment for the deposit from $5,000 to $3,500.
Jennifer Scaife (19:54):
Oh my
Desmond Brown (19:55):
God. And he fraudulently uses an electronic signature, the seller's signature.
Jennifer Scaife (20:03):
He's still in
Desmond Brown (20:04):
Business to the lesser deposit. He's
Jennifer Scaife (20:05):
Still in business.
Desmond Brown (20:06):
Yes. Yeah, he's still in business. It's incredible. Right. Okay. Now it's December 10th, and the renovations begin on the property that is still not owned by the buyer, but the buyer is going in and renovating. And do you know what the agent does while the property's being renovated?
Jennifer Scaife (20:24):
Oh, it's really hard to tell.
Desmond Brown (20:26):
He puts it on the market with the buyer's name, who does not own the property. So now it's re-listed on the MLS with the buyer who doesn't even own the property yet, who is doing the renovation in the basement. So it looks like they're trying to flip it. He wants to make some money on a flip. And he re-listed at $724,000. Remember, they bought it for 6 65.
Jennifer Scaife (20:49):
Oh, my God. So the buyer's agent has put it on the market, or the listing agent has put it, yeah.
Desmond Brown (20:57):
The listing agent is the buyer's agent. Remember, he double ended the deal.
Jennifer Scaife (21:01):
Oh, he double ended.
Desmond Brown (21:02):
It's the same agent. This is the same agent representing the buyer and the seller. So the place hasn't even closed yet, and he puts it on the market
Jennifer Scaife (21:13):
Re-listed with the new buyer. Wow.
Desmond Brown (21:17):
Yeah. Now, remember, this deal was supposed to close January 21st. So the day before closing, January 20th, the buyer who's doing the renovation of the house he didn't own, says, sorry, I can't close right now because I have a family emergency. I need another three weeks. So the seller finally gets some legal advice, and the seller's lawyer says, look it, please just cut your losses, put the house back on the market with
Jennifer Scaife (21:55):
Somebody else,
Desmond Brown (21:56):
Right? Yeah. Leave these people behind. They're crooked, whatever. Leave this agent behind who's already accumulated a page long violations there that you're keeping track of. So she gets another brokerage, and in the end of January, January 29th, she relists the property for 6 89 on February 15th, believe it or not, February 15th. Remember, this was listed February 15th in 2018. Now it's February 15th, 2019. She gets an offer. Her previous agent, he brings in an offer on the property with the now property is now listed with a new brokerage. Oh my God. And not only that does he bring in the offer, but he is the buyer. So he's representing himself to buy the property.
Jennifer Scaife (22:53):
What in the world?
Desmond Brown (22:54):
Yeah. I'm telling you. It's this convoluted or what? Yeah. Okay. But even crazier, the seller agrees to sell it to this guy for $665,000, conditional on the finance, conditional on financing. So this guy, he has to be charming. Oh my God. How can
Jennifer Scaife (23:14):
Get away with all of this, keep
Desmond Brown (23:15):
This client and get away with this over and over again. So now, okay, February 15th, the offer comes in, it's conditional on financing until February 22nd. And of course, February 22nd comes along. He can't fulfill the condition, but for some reason, he manages to talk them into and talk to seller, into granting an extension on the condition till March 8th. It goes on and on here, and then March 8th comes along. He still couldn't, the financing condition, and the deal is officially dead now. Yay. The deal's dead. She doesn't have to worry about this guy anymore. Oh,
Jennifer Scaife (23:52):
God.
Desmond Brown (23:53):
However, yeah. However, you know what comes up. Remember that first buyer that did the renovation on the property before they were to move in?
Jennifer Scaife (24:01):
Yep.
Desmond Brown (24:03):
He slaps a construction lien on the property. He slaps a construction lien on the property and ties it up.
Jennifer Scaife (24:12):
That buyer did.
Desmond Brown (24:14):
The buyer did. Oh
Jennifer Scaife (24:15):
My
Desmond Brown (24:16):
God. Who was supposed to buy it? Who was doing the renovation before He wanted to move in, and then the deal died. Now he slaps a construction lien on the property,
Jennifer Scaife (24:26):
Ties it up. Wow.
Desmond Brown (24:29):
So her lawyer does the right thing, comes to her defense and gets the lien removed. Thank goodness. And the good news is the seller. And this is really good news. Finally, the good news is the seller finally sells the property to another buyer. Different The other agent. Yeah, a different agent. And it's not the other agent who's buying it. And it closed on April the 12th, 14 months after she first listed it with the crazy crooked agent. Wow. I hope you can keep up with all of this.
Jennifer Scaife (25:12):
I can't imagine that I've got it all. Yeah, I think I stopped counting at 12 violations. It's hard to keep up. There are so many convolutions. No, it's,
Desmond Brown (25:22):
Yeah. It's like at every step he was violating codes of ethics, professional conduct, inaccurate representations, fraud, all of that stuff. Incredible fraud.
Jennifer Scaife (25:41):
The fraud is incredible. So bold and brazen.
Desmond Brown (25:46):
Wow. I just can't believe that anybody would, number one, do this to someone. And number two, still be licensed as a realtor here in Ontario after all of this, unless there's something further that I didn't see in the case. So anyway,
Jennifer Scaife (26:03):
Fine. You can't excuse that kind of behavior listing and relisting and relisting price reductions with no contract, with no signatures, whiting out. You don't white out a
Desmond Brown (26:16):
Legal contract advising, advising your seller to accept a clause for the buyer to come in and renovate before the closing date.
Jennifer Scaife (26:26):
There's no
Desmond Brown (26:26):
End. And then coming back and trying to buy the property yourself, probably trying to buy it so the buyer that he had represented earlier can get it. You know what I mean? There might've been something going on there. It's just crooked and shady all around. And I'll tell you, Jen, I know what you would find somebody, I'd find 'em. I'm not even going to bother asking you on this. The fine was $30,000.
Jennifer Scaife (26:56):
No,
Desmond Brown (26:57):
Right. Was three.
Jennifer Scaife (26:58):
I'm at 50 easily.
Desmond Brown (27:00):
Easily. And a revocation of the license. Yes. But he was also told to complete the ethics and business practices course
Jennifer Scaife (27:09):
Because RECO training
Desmond Brown (27:10):
Wasn't supposed to be quite strenuous. Yeah. Yeah. I mean, after he finishes this course, he's going to have ethics.
Jennifer Scaife (27:17):
Okay. Yeah. Yeah. You can
Desmond Brown (27:18):
Teach that. He's really going to have ethics after finishing this. Yeah. You can teach ethics. What a slime ball. What a slime ball. And he's still practicing out in Oshawa. And if you want to find out who this guy is, go to the Rico disciplinary website and you'll find out who he is. Wow. So there you go. That one, I just like, I'm flabbergasted by that one. Know you are too.
Jennifer Scaife (27:37):
There's that British expression. Gobsmacked. The word sounds like the feeling. And that's exactly what I am feeling now. Absolutely. Gobsmacked.
Desmond Brown (27:49):
Oh, yeah. It's unbelievable. It really is unbelievable. And that's a word we use too often, but it really is. And I know our producer, Doug Downs is listening in here. I love going to Doug for things like this, just because he's not in our business, and he observes some of the things that we go through, our naughty agent. So Doug, what do you think? Were you able to follow this story? And what are your thoughts
Doug Downs (28:18):
Well, I sounded like Donald Trump. About two minutes into the story, you're fired, right? You're fired. You're fired. And I don't understand how a realtor like this has a license.
Desmond Brown (28:32):
Yeah, I know. We always say that There are agents out there that give us all a bad name, but this really, really takes the cake. And when you take a look at the general public, a lot of the people that we deal with, they don't read the contracts fully. We understand that. But I know that you and I, we do our best to explain everything to them, and we make sure that we get everything in writing with them just so they know, and they get a copy of everything so they know what's going on. We send detailed emails about different steps that we're taking. But this is crazy.
Doug Downs (29:04):
You know how when you go into a restaurant and if there's been a health code violation, there's a certificate that's up on the
Jennifer Scaife (29:11):
Wall, they need a certificate on their forehead.
Desmond Brown (29:15):
On their forehead, yeah.
Jennifer Scaife (29:16):
Yeah. A stamp. A stamp
Desmond Brown (29:18):
Stamp. Yeah. The old Scarlet Letter, right? Yeah.
Jennifer Scaife (29:23):
Wow.
Doug Downs (29:24):
Or on their website, maybe they have to show something on their website,
Desmond Brown (29:28):
Definitely for a period of time. Or just get rid of them. Get rid of him. This person should not be licensed. Should not be licensed at all.
Doug Downs (29:37):
Can he not just become a politician? The expected path? Ouch. Pick a party. Any party at all.
Jennifer Scaife (29:49):
Make up a party. Wait it out and write it in the,
Desmond Brown (29:53):
I don't know. Is it because Doug's out in Alberta and his opinions are skewed a little bit on politicians?
Doug Downs (30:00):
Or he could become a reporter, right? Join the media one way or the other.
Desmond Brown (30:04):
Okay. Hey,
(30:07):
I'm a good reporter. There are a lot of great reporters out there.
(30:12):
Okay. So anyway, that's our latest episode of Sold in the sixth, everybody. And remember, when choosing an agent, choose Wisely. Get referrals from them and get everything in writing and get that paperwork. Get copies of the paperwork. Doug, I want to thank you again for this latest episode of Sold in The 6ix. And Doug is with Stories and Strategies. If you're thinking of putting together a podcast, please get in touch with him. If you like this episode of Soul The Six, please subscribe, leave a rating, send it to a friend. And on the show notes, you can give us that rating. It's just one click. And give us five stars. And to get in touch with me, you can email me@desdesmondbrown.ca and also follow me on all of the social media platforms. I am des in the six number six ix. And if you're a realtor outside of Toronto and you need someone to help with your referrals, clients moving to or from the Greater Toronto area, please keep me in mind. I promise that your clients will be well looked after, not like this guy in Oshawa. I will look after them. Everything will be in writing. Everything will be straightforward and honest. Until next time, I'm Desmond Brown.